Transparency First

Refund Policy

Effective Date: 27 February 2026

At **SU-YATRA.COM**, we understand that travel plans may change. This policy outlines the terms under which refunds are processed with complete honesty.

Timeline Breakdown

Cancellation by Customer

30 days or more before departure 90% REFUND
15–29 days before departure 50% REFUND
7–14 days before departure 25% REFUND
Less than 7 days before departure NO REFUND

* Refund percentage is calculated on the total package amount paid.

Exceptions

Non-Refundable Situations

No-show on departure date
Early departure from tour
Unused services during trip
Personal reasons during yatra
Our Commitment

Cancellation by Su-Yatra.com

If we cancel due to natural disasters, weather, or government restrictions, we offer:

Option A

Full Refund of Amount Paid

Option B

Alternative Travel Dates

Financial Logistics

Refund Processing

  • Approved refunds are processed within **7–14 working days**.

  • Refunds issued through the **original mode of payment**.

Critical Information

Important Notes

Certain services such as **Helicopter Tickets, Hotel Bookings, and Special Permits** may be non-refundable as per third-party provider policies.

During **Peak Pilgrimage Seasons**, stricter cancellation rules may apply due to high demand and advanced commitments.

Need Help?

Contact for Refund Requests